Privacy Policy
Privacy at Atlas
Trip planning works best with context. This page explains what Atlas collects, why we use it, and how travelers can stay in control of their information.
Overview
Atlas by Edith helps people plan, save, refine, and share trips. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have.
This policy applies to the Atlas portal, trip planning tools, shared trip pages, drafts, collaboration features, and related support communications.
Information We Collect
We collect information that you provide directly, information created while you use Atlas, and limited technical information needed to run the service.
- Account and contact information: name, email address, profile details, authentication identifiers, and support messages.
- Trip planning content: destinations, dates, budgets, preferences, notes, prompts, generated itineraries, saved trips, comments, collaborators, invite links, accommodations, expenses, and edits.
- Usage information: pages viewed, actions taken, saved or shared trips, draft feedback, feature interactions, approximate timestamps, and device/browser metadata.
- Cookies and local storage: session state, authentication cookies, preference storage, and analytics or diagnostics identifiers where enabled.
- Third-party source data: place details, photos, city metadata, maps, and travel content returned by providers we use to enrich trip plans.
How We Use Information
We use information to operate the portal, generate trip plans, improve recommendations, protect accounts, and support the product.
- Create, load, save, share, edit, and restore trips and itinerary drafts.
- Personalize recommendations based on destinations, timing, travel style, prior planning context, and explicit preferences.
- Run AI planning, chat, and itinerary refinement features.
- Maintain collaboration features such as project members, invites, comments, accommodations, and expense splits.
- Debug errors, measure reliability, prevent abuse, and keep the service secure.
- Respond to support requests and send service messages such as security, account, or material policy updates.
AI and Service Providers
Atlas uses AI and data providers to turn travel inputs into useful plans. To provide those features, we may send relevant trip content, prompts, preferences, and context to model providers, hosting providers, database providers, map/place providers, email providers, analytics tools, and security services.
We limit provider access to what is needed for the feature or operational task. Providers are expected to process information under their service terms, security commitments, and applicable data processing obligations.
Do not put passport numbers, payment card numbers, health records, or other highly sensitive information into trip prompts or planning notes unless Atlas explicitly asks for it through a secure flow.
Retention
We keep information for as long as needed to provide Atlas, maintain account history, support collaboration, satisfy legal obligations, resolve disputes, and improve reliability. Saved trips and project data remain available until deleted by an authorized user or removed under our retention processes.
Backups, logs, and security records may persist for a limited period after deletion from the live product.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, export, or object to certain processing of your information.
- You can update or delete trip content from supported product controls.
- You can ask us to access, correct, export, or delete account information by emailing privacy@meetedith.com.
- You can control browser cookies through your browser settings, though some session features may stop working.
- You can unsubscribe from non-essential emails using the instructions in those messages.
If Atlas does not yet offer an in-product account deletion flow for your account type, email us from the address associated with your account. We may need to verify the request before changing or deleting information.
Security
We use administrative, technical, and organizational safeguards designed to protect information. No internet service can guarantee perfect security, so you should use a strong account password, keep access links private, and avoid sharing sensitive data in free-text trip prompts.
Children
Atlas is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
International Use
Atlas may process and store information in countries other than where you live. Those countries may have data protection laws that differ from your local laws. Where required, we use appropriate safeguards for cross-border transfers.
Changes to This Policy
We may update this Privacy Policy as Atlas changes. If updates are material, we will provide notice through the product, email, or another reasonable method. The effective date above shows when this version took effect.